Privacy Policy
This Privacy Policy explains how Bali Splendid Ocean collects, uses, stores, and protects personal information provided by visitors and customers when accessing our website or booking tours with us.
Information We Collect
We may collect personal information including, but not limited to:
- Full name and contact details (email address, phone number)
- Passport details (for flight issuance, boat manifest, and national park registration)
- Travel dates, preferences, and special requests
- Payment and booking confirmation details
How We Use Your Information
Personal information collected by Bali Splendid Ocean is used strictly for operational and service-related purposes, including:
- Processing tour bookings and reservations
- Issuing flight tickets and coordinating accommodation
- Registering passengers for boat manifests and Komodo National Park entry
- Communicating booking details, updates, or changes
- Providing customer support before and during your trip
Passport and Travel Document Data
Passport copies are requested only when required for official travel purposes, including airline ticket issuance, boat safety manifests, and mandatory registration with Komodo National Park authorities. This information is handled securely and is not used for marketing or shared for unrelated purposes.
Data Sharing
We do not sell, rent, or trade personal information. Data may be shared only with trusted service providers directly involved in delivering your trip, such as airlines, hotels, boat operators, and government authorities when required by regulation.
Data Security
Bali Splendid Ocean takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. Access to personal data is limited to authorized personnel only.
Cookies and Website Analytics
Our website may use basic cookies or analytics tools to improve functionality and user experience. These do not collect sensitive personal data and are used solely for performance and usability analysis.
Your Consent
By using our website or booking a tour with Bali Splendid Ocean, you consent to the collection and use of your information as described in this Privacy Policy.
Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us via the details provided on our website.